近日，一则关于云冈石窟保洁员坐在厕所地上休息的视频引发网络关注。部分网友质疑景区管理不善，认为工作人员待遇堪忧。对此，云冈石窟研究院迅速作出回应，表示该保洁员为外包服务人员，当时正值工作间隙，在确保不影响游客如厕的前提下短暂休息，并非因缺乏休息区域或强制超时工作。景区强调，所有一线员工均享有合理工时与基本保障，且景区内设有员工专用休息区。此次事件反映出公众对基层劳动者权益的高度关注，也促使景区进一步优化外包人员管理与服务保障机制。云冈石窟方面表示，将加强与外包单位沟通，确保每位工作人员都能在安全、体面的环境中工作，并欢迎社会监督，共同维护世界文化遗产地的人文温度与管理规范。
Recently, a video showing a cleaner sitting on the floor of a restroom at the Yungang Grottoes sparked public attention online. Some netizens questioned the site’s management practices, suggesting poor working conditions for staff. In response, the Yungang Grottoes Research Academy clarified that the cleaner was employed by an outsourced service provider and was taking a brief break during a work interval, ensuring no disruption to visitors’ restroom access. The administration emphasized that all frontline workers are provided with reasonable working hours and basic welfare, and that designated rest areas for staff are available within the scenic area. This incident highlights growing public concern for the rights of frontline laborers and has prompted the site to further improve its management and support systems for outsourced personnel. The Yungang Grottoes administration stated it will enhance communication with outsourcing partners to ensure every worker can perform their duties in a safe and dignified environment, and welcomes public oversight to uphold both the humanistic values and operational standards of this UNESCO World Heritage Site.
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