近日，网络流传一张疑似华为常务董事、终端BG CEO余承东在内部工作群中批评鸿蒙智能座舱体验的聊天截图，引发广泛关注。据截图内容显示，余承东对当前鸿蒙座舱在部分车型上的实际表现表示不满，指出其操作流畅度、语音识别准确率及生态整合能力仍有明显短板，强调‘不能只讲技术参数，要真正解决用户痛点’。对此，华为方面尚未正式回应，但业内人士分析认为，此举反映出华为对智能汽车业务的高度重视和高标准要求。作为华为全场景战略的重要一环，鸿蒙智能座舱旨在打通手机、平板、车机等多设备协同体验。尽管已搭载于问界、智界等多个合作品牌车型，但在用户体验细节上仍需打磨。余承东素以‘敢言’著称，此次内部直言不讳，或意在推动团队加速优化产品，为即将推出的高阶智能驾驶与座舱系统奠定更坚实基础。这也从侧面印证了华为在智能汽车赛道坚持‘以消费者为中心’的产品理念。
Recently, a screenshot allegedly showing Yu Chengdong—Executive Director of Huawei’s Board and CEO of its Terminal BG—criticizing the HarmonyOS Intelligent Cockpit in an internal work group chat has gone viral online. According to the leaked message, Yu expressed dissatisfaction with the current user experience of the HarmonyOS cockpit in certain vehicle models, pointing out shortcomings in operational smoothness, voice recognition accuracy, and ecosystem integration. He emphasized, ‘We can’t just talk about technical specs—we must genuinely address user pain points.’ While Huawei has not issued an official response, industry insiders interpret this as a sign of the company’s high standards and serious commitment to its smart automotive business. As a key component of Huawei’s all-scenario strategy, the HarmonyOS Intelligent Cockpit aims to deliver seamless cross-device synergy among smartphones, tablets, and vehicle systems. Although already deployed in models from partner brands like Aito and Luxeed, the user experience still requires refinement. Known for his candidness, Yu’s blunt internal feedback likely aims to push his team to accelerate product optimization, laying a stronger foundation for upcoming advanced intelligent driving and cockpit systems—further underscoring Huawei’s consumer-centric approach in the smart mobility arena.
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