近期，一种新型订餐诈骗在多地频发，消费者需提高警惕。诈骗分子通常冒充知名外卖平台或餐厅客服，通过短信、电话或社交软件联系用户，谎称订单异常、配送失败或账户存在风险，诱导用户点击虚假链接或提供验证码、银行卡信息等敏感数据。部分骗局甚至以‘退款’‘优惠券’为诱饵，骗取用户支付所谓‘手续费’或‘保证金’。此类诈骗往往利用人们对外卖服务的依赖和对平台的信任，伪装成官方通知，极具迷惑性。专家提醒：正规平台绝不会索要短信验证码、银行卡密码等敏感信息；任何涉及资金操作的通知都应通过官方App内消息或客服渠道核实。如遇可疑情况，请立即挂断电话、不点链接，并向平台或警方举报。防范订餐诈骗，关键在于保持冷静、核实信息、保护个人信息。切勿轻信陌生来电或短信，避免财产损失。
Recently, a new type of food delivery scam has been increasingly reported in various regions, and consumers are urged to stay vigilant. Scammers typically impersonate customer service representatives from well-known food delivery platforms or restaurants, contacting users via text messages, phone calls, or social media. They falsely claim there’s an issue with the user’s order—such as delivery failure or account security risks—and trick them into clicking malicious links or revealing sensitive information like SMS verification codes or bank card details. Some scams even lure victims with fake ‘refunds’ or ‘coupons,’ demanding payment of fabricated ‘processing fees’ or ‘deposits.’These scams exploit people’s reliance on food delivery services and their trust in established platforms, often mimicking official notifications to appear credible. Experts warn that legitimate platforms will never ask for SMS verification codes, passwords, or other sensitive financial information. Any message requesting monetary action should be verified through the official app or customer support channels.To guard against such scams, stay calm, verify all suspicious communications, and never share personal information with unknown sources. If in doubt, hang up, avoid clicking links, and report the incident to the platform or local authorities immediately.
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