国铁集团近期发布声明，明确指出铁路官方售票平台12306未与任何第三方票务平台或代理商进行业务合作。此举旨在澄清市场误解，提醒旅客通过正规渠道购票，以避免个人信息泄露、附加费用或购票失败等风险。12306作为唯一官方平台，提供全流程服务与数据安全保障，且不收取任何额外服务费。第三方平台虽提供购票便利，但可能通过技术手段“抢票”，存在信息不透明、捆绑销售等问题。国铁集团建议用户直接使用12306官方网站或APP购票，以确保行程顺利与权益保障。这一声明也反映出国家对铁路票务市场规范化管理的重视。
China State Railway Group recently issued a statement clarifying that its official ticket platform, 12306, has not cooperated with any third-party ticketing platforms or agencies. This move aims to address public misconceptions and remind passengers to book tickets through official channels to avoid risks such as personal information leakage, hidden fees, or failed transactions. As the sole official platform, 12306 provides end-to-end service and data security without charging any additional service fees. While third-party platforms may offer convenience, they often use technical means to ‘grab tickets,’ leading to issues like lack of transparency and bundled sales. The railway group advises users to book directly via the 12306 website or app to ensure smooth travel and protect their rights. This statement also reflects the government’s emphasis on standardizing the railway ticketing market.
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