近日，江苏某地一警务室因开设‘警茶店’引发社会关注。对此，当地警方迅速作出回应，澄清所谓‘警茶店’实为社区便民服务点，并非营利性商业场所。该服务点由社区民警与志愿者共同运营，主要提供免费茶水、休息座椅、应急药品及反诈宣传资料等，旨在打造一个群众愿意来、留得住、聊得开的‘家门口’交流平台。警方表示，此举是新时代‘枫桥经验’的本地化实践，通过营造轻松氛围拉近警民距离，增强居民安全感与归属感。同时，服务点也成为收集社情民意、排查矛盾隐患的重要前哨。针对部分网友质疑其是否涉及公权滥用或变相经营，警方强调所有物资均由社区公益经费或社会捐赠支持，无任何盈利行为，且未占用警务资源。目前，该模式已在多个社区试点推广，获得不少居民好评。专家指出，基层治理需创新形式，但也要注重透明度与规范性，确保公共服务不越界、不变味。此次‘警茶店’事件反映出公众对公权力使用的高度关注，也提醒相关部门在推进便民举措时应加强沟通解释，避免误解。
Recently, a police service station in Jiangsu province drew public attention for reportedly operating a ‘Police Tea Shop.’ Local authorities quickly responded, clarifying that the so-called tea shop is actually a community convenience service point—not a profit-driven business. Run jointly by community police officers and volunteers, the space offers free tea, seating, emergency first-aid supplies, and anti-fraud educational materials. Its goal is to create a welcoming, neighborhood-based hub where residents feel comfortable stopping by, staying awhile, and engaging in open dialogue.According to police, this initiative embodies a localized application of the modern ‘Fengqiao Experience’—a Chinese model of grassroots conflict resolution—aimed at strengthening police-community relations, enhancing residents’ sense of security, and fostering community belonging. The service point also functions as an early-warning outpost for gathering public sentiment and identifying potential disputes.In response to online concerns about possible misuse of public authority or disguised commercial activity, authorities emphasized that all resources come from community welfare funds or public donations, with no profit motive and no diversion of official police resources. The model is now being piloted in several neighborhoods and has received positive feedback from locals. Experts note that while innovation in grassroots governance is valuable, transparency and clear boundaries are essential to ensure public services remain appropriate and trustworthy. This incident highlights public sensitivity toward the use of governmental power and underscores the need for clearer communication when introducing new community initiatives.
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